> > > Our offices will be closed from 12/4 - 12/16. Orders placed during these dates will be processed as soon as possible after we return. Telephone support will still be available at (210) 865-6449
Although every effort is made to match chosen PMS colors exactly on every pin order, there will be slight variances in chosen colors from time to time, and these slight variances will be deemed as normal. Should any of our clientele receive a pin order with what is believed to be an extreme color variance, we ask you to contact our sales department as soon as possible. Condor Creations must receive color discrepancy claims within 15 days after initial delivery of the finished pins. Condor Creations will not be held liable for any color discrepancy claims beyond 15 days of original delivery date of the finished pins.
The design idea submission process provides us with the information typically required to design your adornment. The process is broken up into two pages:
Page 1 (you are here): provide your project information
Page 2: submit your artwork (preview our submission requirements here.)
Condor Creations, P.O. Box 940628, Simi Valley, CA 93094-0628, U.S.A.
Phone: (210) 865-6449 - Fax: (805) 579-7946
Copyright 1997-2018 All rights reserved
Condor Creations will not knowingly reproduce a design that may involve violation of any trademarked, service marked, and/or copyrighted logos, images, words, slogans, or designs. Should such a design be presented to Condor Creations for reproduction, a letter of authorization of use from the owner of the questionable trademark, service mark, copyright, logo, image, word, or slogan must be presented to Condor Creations before any work begins on such a design. Authenticity of all authorization letters will be verified.
***LATE PAYMENT POLICY: Invoices will become past due after a period of 30 days from the date of the invoice. If said invoice is not paid within the 30 day timeframe, interest will be charged on the total outstanding invoice amount. Interest will be calculated by multiplying the unpaid balance by the periodic rate of 1.5% per month or portion thereof (EIGHTEEN PERCENT [18%] ANNUAL PERCENTAGE RATE). The unpaid invoice balance will accrue interest until paid in full.